Toister, Jeff
Innovative Customer Service Techniques
eMedium

Help customer service teams unlock hidden potential and take customer service to new levels. In this course, designed to benefit managers and frontline employees alike, instructor Jeff Toister shares research and offers insight into what elite customer service professionals know and do, and discusses the two basic needs of every customer. Find out how social pressure can affect quality of service, learn what highly motivated customer service employees have in common, and discover ways to encourage people to work together as a team.

Dieses Medium ist ein elektronisches Medium (eLearning). Sie können dieses Medium im eMedien-Portal Ihrer Bibliothek ansehen, entleihen oder vormerken.
Zum Download / Zur Anzeige

Weiterführende Informationen

Personen: Toister, Jeff

Toister, Jeff:
Innovative Customer Service Techniques : LinkedIn, 2016. - 00:43:21.00

Zugangsnummer: EM-1505316016
Signatur: eLearning - eMedium